Okay so last month we talked about how the internet is changing
radio, and the month before how internet is changing television, but
did anyone ever think the internet would change how and when we hear
breaking news. TV. Radio. Old news. Today it’s all about getting news online—and not always from the big media companies first.
The power now resides with the people, in citizen journalism.
According
to a recent report titled We Media: How Audiences are Shaping the
Future of News and Information, citizen journalism involves regular
people “playing an active role in the process of collecting, reporting,
analysing and disseminating news and information.”
Citizen journalism is perhaps once of the most remarkable features of
the information revolution the internet has brought so far. Breaking
news is no longer coming from massive media outlets, rather from
average person.
Like other media, citizen
journalism comes in various forms. Online Journalism Review classifies
citizen journalism into the following forms:
• Audience participation
• Independent news websites
• Full-fledged participatory news sites
• Collaborative and contributory media sites
• “Thin media” such as email newsletters
• Podcasts and other personal broadcast sites
But
audience participation is probably the biggest and most influential
form of citizen journalism. It encompasses user comments attached to
new stories, personal blogs, photos or videos captured from personal
devices or even local news written by members of local communities.
Blogs
are particularly relevant here as they are often written by people with
no affiliation to big media or other commercial organisations and they
traditionally have included reader comments at the end of most
postings. This is percisely the citizen journalism experience.
Here’s a real-world example. Earlier this month news broke on AOL releasing search logs which involved about 650,000 AOL
users (see Big Brother earlier in the newsletter). What is interesting
here is that the blogging world caught wind of the release much before
any other traditional media outlets.
Originally posted on
Digg.com, the story came to the attention of many in the online community on TechMeme, an online blog news
scraper service. When Mike Arrington of TechCrunch blogged about the story, things were picked up by Techmeme, word really got out quickly.
After around 18 hours traditional news media organisations such as Reuters
picked up the story and started running the AOL blunder in their regular news cycles.
This is a massive change to the way traditional news media works, faciliated by connected, committed journalists working from home, publishing blogs, and using 'editorial-less' sites like Techmeme and the Australian Gnoos.
So
you may be left wondering then, how did the information get posted
originally on Digg? Well, digg is a user-driven social content site,
which means that everything on the site is submitted by the digg user
community — and anyone is free to become a member of this community.
When
someone submits content to the site other digg users can read the
content and vote for how much they “digg” the content. The more “diggs”
a posting gets, the better it will rank on the site. Pretty neat really. And
what’s most interesting is that this site gets more traffic than even
the New York Times website!
But blogging is not the only
way to be a citizen journalist. The rise of personal technology devices
is too having an impact on what we see in the media — particularly online.
While
traditional news media has been accepting user help in reporting
stories for years, people with digital cameras and camera phones are
sharing glimpses into their own worlds more then ever before with the
help of the internet.
Remember the London bombings last
year? The first images anyone actually saw were from people's camera
phones. Before journalists could even get to the scene images of
exploded subway cars made it online.
Big media is catching on.
American Cable News Network, or CNN
as most of us know it, has a new program that allows users to send in
audio and video from breaking news events in their region. Users can
email or upload content directly to CNN’s website.
Reader-generated
photos, video and audio fill the gaps where reporters couldn’t get to
fast enough or safely. Perhaps one of the first cases we saw of this
was the Columbine High School massacre in 1999 when a student trapped
and hiding in the school actually called CNN on their mobile (rather than the authorities) to give a play-by-play as the situation unfolded.
Whether
we see such tactics as exploitation, or as giving the power back to the
people, there is one thing for sure going on here. News is being broken
on online mediums though the help of everyday people in extraordinary
circumstances.